It was a ‘human error’ and not a ‘systems’ error’ that leads to unauthorized access to dozens of Rogers Communications Inc. medium-size business accounts, says executive. The Toronto-based mobile phone provider disclosed the information to media saying that unauthorized individuals used a “social engineering” technique and asked clients to provide some of their pertinent information.
The hacked documents were uploaded to Twitter in a zipped link by an anonymous user who used @TeamHans_, disclosing dozens of Rogers’ contracts and emails for telecommunications services. Although the contracts did not include amount, they contain contact numbers of numerous customers.
This report further emphasized the need for corporations to prepare and combat data breaches.