Thousands of Windows XP users were blocked from accessing the internet this week after they applied a misfiring antivirus update from Kaspersky Lab.
The issue affected both consumer and business versions of Windows XP. Vista or Windows 7 users were untouched by the snafu.
Kaspersky’s since been in touch to say:
Kaspersky Lab would like to apologise for any inconvenience caused by this database update error. Actions have been taken to prevent such incidents from occurring in the future.
The problem only affected x86 systems with the following products installed: Kaspersky Anti-Virus for Windows Workstations 6.04 MP4; Kaspersky Endpoint Security 8 for Windows; Kaspersky Endpoint Security 10 for Windows; Kaspersky Internet Security 2012 and 2013; and Kaspersky Pure 2.0.
Souce: The Register